
If you’ve ever faced a Mounjaro pen malfunction, you’re not alone—and it’s frustrating. Whether the pen didn’t click, the medication didn’t come out, or you’re left wondering if your dose even worked, these moments can be stressful, especially if you’re relying on it as part of your health routine. In this article, we’ll walk through what might cause a malfunction, what immediate steps to take, how to report it, and whether a failed injection affects your treatment plan. We’ll also share relatable tips that come straight from lived experience—because health routines don’t always go smoothly. If you’re trying to get back on track after a faulty dose, you’re in the right place.
Table of Contents
Table of Contents
The Moment My Mounjaro Injection Malfunctioned
That unexpected moment it all went wrong
I never thought I’d say the words my Mounjaro injection malfunction, but one quiet Sunday morning, it happened. I followed the same steps I always did—prepped the pen, pressed it to my skin, and waited for the click. Except this time, there was no click. No feeling. No sign the medication was delivered.
Standing there, pen in hand, I kept thinking, Did I just miss my dose? It didn’t just feel like a small hiccup. When my Mounjaro injection malfunction became real, it brought a wave of stress. Every dose matters. It’s not just about one shot—it’s about your progress, your sugar levels, and that weekly rhythm you’ve worked hard to build.
I even waited a few extra seconds just in case. Still, nothing. If you’ve faced this, you know exactly how helpless it feels.
Why my Mounjaro injection malfunction happened
Mounjaro (tirzepatide) pens are pre-filled and auto-injecting, which makes them convenient—but also dependent on smooth mechanics. Here are common reasons a Mounjaro injection might not work properly:After digging into what could’ve gone wrong, I realized that even though these pens are made for ease and safety, a few things can cause issues. Here’s what might lead to a Mounjaro injection malfunction:
- The pen wasn’t pressed firmly enough, so it didn’t activate.
- It may have been damaged—a drop or poor storage can ruin the device.
- The pen was faulty or expired—yes, manufacturing issues do occur.
- I missed a step, and user error—no matter how careful—can still happen.
I double-checked everything. Expiration date? Fine. Instructions? Followed. But even then, my Mounjaro injection malfunction reminded me how one skipped beat can throw off your whole day. The worst part? Not knowing if I received the dose or not.
That’s why, after this experience, I always lay out the supplies, reread the guide, and stay calm. Because now I know—my Mounjaro injection malfunction wasn’t just a fluke. It was a reminder to slow down and pay attention, even when the steps feel familiar.
If you’re adjusting meals post-malfunction, a quick reset dish like baked boneless chicken thighs or pineapple cucumber salad can help you stay in balance.
What To Do After My Mounjaro Injection Malfunction
Steps to take right after the malfunction

The moment I realized my Mounjaro injection malfunction had actually happened, I froze. Should I inject again? Wait until next week? Call someone? If you’re stuck in that moment, here’s exactly what to do.
First, don’t panic. Set the pen down and check your surroundings. Did the injection site feel anything—sting, pressure, or warmth? Was there liquid leaking from the pen tip or on your skin? If not, it’s possible the medication never left the pen.
Second, don’t attempt to reuse the same pen. Even if it looks full, once the device is activated or tampered with, it’s not guaranteed to work properly. When my Mounjaro injection malfunction occurred, I thought about trying again with the same pen—but the risk wasn’t worth it. Instead, I safely stored it aside and grabbed a new one.
Third, call your pharmacist or healthcare provider. They may tell you to use a backup pen or wait until your next scheduled dose. Never inject again unless a professional confirms it. Mounjaro is a powerful medication—doubling up accidentally can cause side effects.
Disposing the faulty Mounjaro pen properly
Even if the medication didn’t inject, you’ll need to dispose of the faulty pen like a used one. After my Mounjaro injection malfunction, I placed the pen in a sharps container, just as I would after a normal injection.
If you’re not sure how to handle disposal, here’s a quick guide:
Pen didn’t click or inject
→ Don’t try again. Safely dispose of the pen in a sharps container.
Medication leaked after pressing the pen
→ Clean the area, take note of what happened, and contact your healthcare provider.
Needle felt like it worked, but you’re unsure
→ Monitor your blood sugar levels closely and call your doctor to confirm next steps.
After going through my Mounjaro injection malfunction, I now keep a checklist nearby every time I prep a dose. It’s a small habit that brings peace of mind.
During that week, I leaned on lighter recipes like jammy eggs or protein bagels—foods that gave me energy while I figured out what came next.
Reporting the Pen and Knowing What Comes Next
How to report a faulty Mounjaro pen
After my Mounjaro injection malfunction, one of the first things I asked myself was, “Can I report this?” The answer is yes—and it’s important. Whether the pen didn’t click, no medication came out, or it failed mid-dose, reporting it helps both you and others using Mounjaro.
To start, check the packaging or insert that came with your pen. There should be a contact number for the manufacturer, which is Eli Lilly. You can also report the malfunction directly through:
- Eli Lilly’s support line: 1-800-LILLY-RX
- FDA’s MedWatch Program: Submit a report online if you’re in the U.S.
When my Mounjaro injection malfunction happened, I contacted Lilly’s support team and they asked for the lot number, expiration date, and a quick description of what happened. It only took a few minutes. They also offered to send a replacement pen, which was a relief.
Keeping the malfunctioning pen refrigerated until you report it may help—some companies request that you hold on to it temporarily in case they want to investigate further.
What happens to your treatment plan after a missed or failed dose?
This is one of the most stressful parts of the experience. After my Mounjaro injection malfunction, I worried whether missing that dose would set me back. Thankfully, my healthcare provider helped clear it up.
Here’s what they told me:
- If you missed a dose entirely, take it as soon as you remember, unless it’s been more than 4 days. After that, skip it and wait until your next scheduled dose.
- Do not double your dose the following week. Doing so can lead to side effects like nausea or low blood sugar.
- Monitor your body. If your Mounjaro helps manage appetite or blood sugar, keep track of how you feel during that missed week and stay in touch with your doctor.
Sometimes, a failed dose won’t cause immediate symptoms—but it’s still a good idea to eat meals that support stable blood sugar. I reached for simple meals like cottage cheese pizza bowls or a keto breakfast bowl that kept me feeling steady without overthinking every calorie.
When my Mounjaro injection malfunction happened, I realized the emotional part was just as tough as the medical side. But with the right support, clear next steps, and honest reporting, it became manageable.
FAQ
What to do if your Mounjaro pen malfunctions
If your Mounjaro pen doesn’t click or the injection doesn’t go through, do not reuse the pen. Place it in a sharps container and contact your healthcare provider immediately. You should also report the malfunction to Eli Lilly and, if advised, request a replacement. When my Mounjaro injection malfunction occurred, I was told to skip the dose rather than risk overdosing.
What happens if you inject Mounjaro incorrectly?
If the medication was only partially injected or leaked, you might not receive the full dose. This can impact how your body responds that week. After my Mounjaro injection malfunction, my provider advised me to monitor my hunger levels and blood sugar and skip the dose until the next week, unless symptoms suggested otherwise.
How do I report a faulty Mounjaro pen?
You can report it by calling 1-800-LILLY-RX, visiting Eli Lilly’s website, or submitting a report through the FDA MedWatch system. Make sure to have your pen’s lot number, expiration date, and a quick description of the issue ready. In my case, reporting my Mounjaro injection malfunction took just 10 minutes and helped me get a free replacement.
Why is my Mounjaro injection not working?
There could be a few reasons—improper activation, a defective pen, temperature damage, or even a skipped step. Double-check you followed all instructions, pressed the pen firmly, and watched for the confirmation click. If nothing happened, it’s likely the injection failed. That’s what I realized when my Mounjaro injection malfunction caused zero physical reaction.
Conclusion
The first time my Mounjaro injection malfunction happened, I felt like I messed something up. But the truth is—this can happen to anyone. Devices fail. Pens misfire. That doesn’t mean your progress is gone or that you’re doing anything wrong.
What matters is how you respond. Take a breath, follow the safety steps, call your provider, and eat mindfully until you’re back on track. Keep a checklist, store a backup pen if you can, and remember—one missed dose isn’t the end of your journey.
You’re learning, you’re trying, and you’re still moving forward.